Privacy Notice

Your privacy is very important to us here at X-Aviation! All transaction are encrypted, and data secured.
Below is our privacy notice to help you understand our policies and how we enforce them.

X-Aviation
High Quality Add-Ons for X-Plane

Privacy Notice

<p>Privacy Notice</p>

Information Collection



X-Aviation, Inc. is the sole owner of the information collected on the X-Aviation website. X-Aviation, Inc. collects information from our users at several different points on our Web site.





Registration



In order to use parts of this Web site, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as, username and password), but encouraged so we can provide a more personalized experience on our site.





Order



We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.





Profile



We store information that we collect through cookies, log files, clear gifs, and/or third parties to create an aggregate profile of our users. A profile is stored information that we keep on our users that details their viewing preferences. We do not share profile information with other third parties.





Cookies



A cookie is a piece of data stored on the user's computer tied to information about the user. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user may be unable to log into our bulletin board or online store.





Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.





This privacy statement covers the use of cookies by the X-Aviation website only and does not cover the use of cookies by any advertisers.





Log Files



Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.





Welcome Messages



We send all new members a welcoming email to verify password and username.





Service Announcements



On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.





Customer Service



We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.





Legal Disclaimer



Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.





Aggregate Information (non-personally identifiable)



We do not share aggregated demographic information with our partners and advertisers.





Third Party Intermediaries



We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.





Business Transitions



In the event X-Aviation, Inc. goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.





Links



This Web site contains links to other sites. Please be aware that we, X-Aviation, Inc., are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.





Tell-A-Friend



If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. X-Aviation, Inc. will automatically send the friend a one-time email inviting them to visit the site. X-Aviation, Inc. stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact X-Aviation, Inc. at privacy@x-aviation.com to request the removal of this information from our database. Our databases are periodically purged of referral information.





Chat Rooms, Message Boards, and Public Forums



Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.





Security



This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.





When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.





While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.





If users have any questions about the security at our Web site, users can send an email to privacy@x-aviation.com.





Notification of Changes



If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.





If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our Web site for 30 days.





Contact Information



If users have any questions or suggestions regarding our privacy policy, please contact us at the address and/or phone numbers listed at the bottom of each of our pages, or e-mail us at privacy@x-aviation.com





This privacy policy was adapted from TRUSTe's model privacy statement. No affiliation exists between X-Aviation, Inc. and TRUSTe, nor does the use of this privacy statement imply any approval or awareness by TRUSTe of X-Aviation's privacy policies and practices.

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